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IT Manager - FLC Sầm Sơn

  • Thanh Hoa (Sam Son)
  • Manager
  • Permanent
  • Bachelor
  • 2 - 5 Years
  • Negotiable
  • IT - Software, IT - Hardware / Network, Restaurant / Hotel
  • Unlimited

Job Benefit

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

• Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

• Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Modeling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.

• Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Managing Acquisition and Maintenance of Property Based Systems - Monitoring, ensuring and managing the acquisition and maintenance of property based systems

. • Identifying and Proposing Solutions to Potential Problems - Analyzing information, identifying current and potential problems and proposing solutions.

• Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

• Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.

• Managing Equipment - Maintaining, inspecting and repairing equipment.

• Managing According to SOP's and LSOP's - Monitoring processes and evaluating information according to SOP and LSOP requirements.

• Communicating Information Timely - Informing and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

• Managing Maintenance and Upkeep - Inspecting and ensuring the maintenance of the equipment or the environment.

• Provides technical expertise and support.

• Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.

• Manages IR activities to ensure the hotel infrastructure and applications systems are functional at all times.

• Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.

• Determines priorities, schedules, plans and necessary resources to ensure completion of any hotel projects on schedule and according to specification.

• Enforces IR policies and standards protecting company hardware, software and other resources at the hotel. • Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.

• Ensures problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.

• Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.

• Ensures proper asset management.

• Ensures solutions are consistent with the client's needs and brand specific IR environment.

• Manages vendors for property IT requirements functioning as escalation point for problem resolution.

• Performs on-site monitoring of all projects.

• Ensures associates are treated fairly and equitably.

• Ensures hotel policies are administered fairly and consistently.

• Administers and maintains mail and email.

• Maintains inventories and manages IT hardware/software.

• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.

• Provides Internet support and maintenance (if applicable)

• Provides cable management support.

• Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.

• Consults on specific application issues or hardware/software problems.

• Provides feedback to Lodging IR on application functional performance and system performance.

• Celebrates successes and publicly recognizes the contributions of team members.

• Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.

Job Requirement

• At least Bachelor degree in IT/Computer Science or related area

• At least 2 years experience at same level

• Strong inter-personality, leadership, and creative skills

• Hard work, be honest, active in work as well as ready to work under high pressure.

• Experienced in Hospitality is a plus


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