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Spa Manager – FLC Samson Beach and Golf Resort

  • Ho Chi Minh, Ha Noi, Thanh Hoa
  • Manager
  • Permanent
  • No Degree
  • 3 - 5 Years
  • Negotiable
  • Tourism, Restaurant / Hotel, Medical / Healthcare
  • 18/02/2019

Job Benefit

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

• Based in FLC Samson Beach and Golf Resort long-term

• The Role of a Spa Manager is to ensure operational efficiency and building the brand.

• The Spa Manager will report directly to Spa Director or Executive on property level in line with organizational structure.

• In Charge of day to day operations of Spa, monitor adherence to spa practices such operations briefings, inventory and cost management initiatives;

• Lead observance of Best Practices and continuous refinement of spa operations, people development, brand management and financial performance.

• Upkeep/ Maintenance of spa facilities and logistics by liaising with other departments;

• Unit representation in property activities/functions in the absence of Spa Director

• Lead team in departmental and property initiated Training and Development Program to ensure quality of service;

• Role model for consistency in exhibiting brand ambassador qualities and practices including physical presentation and actions as supported by spa ethics

• Drives Spa Marketing Initiatives such as Showroom, Photo and Video shoots and spa queries

• Lead team in the implementation and meeting of set goals –individual and team

• Lead team in consistently practicing revenue maximization initiatives such as Upselling and Cross selling

• HR items: Selection and Recruitment, Staff Training, Development and Performance Management

Job Requirement

• Solid experience in Spa and Management skills.

• Proficiency in English Communication

• Strong inter-personality and leadership skills

• Proficiency in computer skill.

 

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