Join Our Talent Network

Talent Network là gì?

Gia nhập Talent Network của chúng tôi sẽ giúp bạn nâng cao khả năng tìm kiếm việc làm. Cho dù bạn ứng tuyển một công việc nào đó hoặc đơn giản là cập nhật thông tin của mình, chúng tôi cũng luôn mong muốn được kết nối cùng bạn.

Vì sao bạn nên gia nhập Talent Network?

  • Nhận thông báo việc làm mới phù hợp với sự quan tâm của bạn
  • Cập nhật các thông tin mới nhất về công ty
  • Chia sẻ cơ hội việc làm với gia đình, bạn bè thông qua mạng xã hội hoặc email

Hãy gia nhập Talent Network của chúng tôi ngay hôm nay!

Tìm kiếm việc làm

Housekeeping Manager

  • Thanh Hóa
  • Quản lý
  • Lương thỏa thuận
  • Nhà hàng / Khách sạn
  • Không giới hạn

Mô Tả Công Việc

Responsible for the daily shift operations of Housekeeping, Laundry.

Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained.

Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

JOB SPECIFIC TASKS

1. Managing Housekeeping Operations and Budgets • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. • Inspects guestrooms on a daily basis. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Supports and supervises an effective inspection program for all guestrooms and public space. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. • Ensures all employees have proper supplies, equipment and uniforms. • Communicates areas that need attention to staff and follows up to ensure understanding. • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

2. Conducting Human Resources Activities • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. • Schedules employees to business demands and for tracks employee time and attendance. • Ensures employees understand expectations and parameters. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. • Observes service behaviors of employees and provides feedback to individuals. • Ensures employee recognition is taking place on all shifts. • Participates in an on-going employee recognition program. • Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Participates in employee progressive discipline procedures. • Celebrates successes and publicly recognizes the contributions of team members.

3. Ensuring Exceptional Customer Service • Sets a positive example for guest relations. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Responds to and handles guest problems and complaints. • Strives to improve service performance

Yêu Cầu Công Việc

- At least 3 year experience at the same position in full-scale hotel & resort

- Capability of conducting training and development of employees at all levels.

- Strong inter-personality and leadership skills.

- Proficiency in English and computer literate. - Strong in driving results, people management and development

 

Cảm ơn bạn gia nhập mạng lưới nhân tài của chúng tôi,

Bằng cách tham gia mạng lưới nhân tài của chúng tôi, bạn chưa thực sự ứng tuyển vào các vị trí tuyển dụng.

Hãy ứng tuyển ngay để trở thành ứng viên sáng giá cho vị trí tuyển dụng của chúng tôi hoặc tiếp tục cập nhật hồ sơ.